Burst water pipe disrupts Duleek water supply as area advised of restrictions

Uisce Éireann is working to restore water supply as quickly as possible to impacted customers in the Duleek area following a burst to a water main.

The burst is causing low pressure and outages for some customers in the following areas: Duleek, Lower Platin, Kilsharvan, Downstown, Rathdrinagh, the R152 and R150, and surrounding areas

Crews are on the ground progressing repairs and every effort is being made to maintain supply to as many customers as possible said a spokesperson for Uisce Éireann.

To safely progress the repairs and restore supply, restrictions will be necessary until later this evening. During these hours, households and businesses may experience lower than normal pressure and/or intermittent water outages, especially those on higher ground or at the end of the network.

Every effort is being made to restore the water supply as quickly as possible, however, the repairs are complex due to the location of the burst and the presence of other underground services. Typically, it takes two to three hours following repairs for normal supply to restore to all customers affected by an unplanned outage.

Jamie Blacoe, Water Operations Lead at Uisce Éireann, commented: “We would like to assure customers in affected areas that we are working as quickly as possible to restore normal water supply for all customers. We understand the inconvenience unplanned outages can have and thank customers for their patience while we complete the works.”

Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours.

Uisce Éireann continues to provide detailed, real-time, and local information about water service and supply issues on www.water.ie.

The Uisce Éireann customer care helpline is open 24/7 on 1800 278 278 and updates are also issued via Facebook and X (formerly Twitter) @IWCare. Business customers can sign up to Uisce Éireann’s text alert system to receive updates on supply interruptions over four hours in duration at www.water.ie/business-updates. To register as a vulnerable customer or as an alternative contact, visit www.water.ie/vulnerablecustomer

For tips on how to conserve water in your home please visit our website at www.water.ie/conserve